Solar Warranty Policy

Solar 370 Degrees. provides a standard minimum retailer’s warranty period of 5 years,
on the operation and performance of the whole PV system including workmanship and products.

This is additional to any other warranty you (the consumer) may have:
(a) from the manufacturer of the System; or
(b) under any applicable law, including the Australian Consumer Law.
     The workmanship warranty covers any defects that arise from the workmanship in
     installing your solar panels and solar inverter at the premises specified in the solar

system installation Agreement.
• For all work except the installation of a switchboard, the workmanship warranty
  period is 5 years from the date of completion of the installation.
• For work related to the installation of a switchboard, the workmanship warranty
  period is 1 year from the date of the installation of the switchboard.

This Warranty will not apply for:

(a) improper use of the solar system
(b) repaired breaks or any damage caused due to works done by an unqualified,
     unskilled or inexperienced technician;
(c) your existing electrical installation, wiring or fuse box;
(d) normal fair wear and tear; corrosion, oxidization, discolouration by mould, or the
like;
(e) any malicious damage or abuse;
(f) damage caused by vermin, animals or pests;
(g) damage caused by ‘acts of God’, improper voltage or power surges, accidents or
other acts beyond our reasonable control;
(h) any damage to your property caused by the solar system failing or breaking;
(i) any alterations to your property which are a necessary consequence of the
provision of the installation services and was communicated beforehand; or
(j) any damage of any kind that was not reasonably foreseeable or that could not
have been expected to result from:
(k) a failure to provide the installation services as required by your agreement with us; and/or

(l) the installation services failing to meet any consumer guarantee set out in the
Australian Consumer Law.

Any further consumer complaints will be handled in a professional and ethical manner
and our procedure is set out in our Complaints Policy – Grievances and Disputes.

For any claims or questions in relation to this Warranty please contact:
Contact number: 0370 350 222
Contact email: info@solar370degrees.com.au
Please retain your sales documentation, as this should be produced to validate a
warranty claim.